Bryan believes that county government should be efficient, accessible, and helpful. Since 2022, he has continuously worked to provide the highest level of customer service with a spirit of innovation.
As your County Auditor, Bryan has:
- Increased Payment Accessibility: Modernized document recording services by implementing credit card processing, providing a convenient payment method for thousands of residents.
- Overhauled Digital Access: Spearheaded continuous improvements to the Auditor’s website and is currently collaborating with County IT to launch a completely redesigned, user-friendly platform. Bryan also successfully partnered with title industry experts to complete the digitization of all county records.
- Prioritized the Resident Experience: Instilled a customer-centric culture that prioritizes ‘getting to yes’ for our residents. Despite a significant increase in unfunded mandates and complex regulatory requirements from the state, Bryan has successfully managed the increased workload through process innovation without adding new staff to our customer-facing functions.